Please contact our Personal Shopping Service at (877) 800-9998 or email us at
[email protected]

No refunds can be made on purchases made at a Little Switzerland or Jewels-St. Thomas Store. Please see your purchase receipt for complete details.

You can return your purchase up to 30 days from the date of the original receipt. Conditions apply. See returns & exchanges tab.

You can purchase Little Switzerland Gift Cards at any our locations or by calling our Personal Shopping Service at (877) 800-9998.

Unfortunately you cannot use a Little Switzerland gift card to make an online purchase. Please call our Personal Shopping Service (877) 800-9998 for details.

Gift Cards are treated as cash and are therefore not replaceable.

Please contact Customer Service at (877) 800-9998.

Branded jewelry is covered by the manufacturer’s warranty. Please refer to the warranty card you received with your purchase or visit the brand’s website for details.

All private label jewelry purchases are covered by a 12 month warranty against defects in material and workmanship. Please review your purchase receipt for complete details.

Your watch purchase is covered by the manufacturer’s warranty. Please refer to the warranty card you received with your purchase or visit the brand’s website for details.

For repairs, please contact our Customer Service Center for instructions by calling (877) 800-9998 or by email at [email protected]. Alternatively, you can bring your watch to any of our retail locations.